Recent research has uncovered a dark triad of characteristics which are commoner among senior managers and celebrities than the general population: psychopathy (cold, callous ruthlessness), Machiavellianism (manipulative game-playing) and narcissism (me-me-me grandiosity).
Indeed Oliver James's own solution seems to be to hone similar skills “so you can cope much better with triadic colleagues.” This is both pragmatic and worrying. I was once called in by the HR department of a large financial services company to revamp their graduate assessment process. They had looked at which graduates were thriving within their company and why. They found that the solid old-fashioned competencies they were recruiting against weren't predicting success. Whereas “networking” and “political nous” and similar indicators were.
They wanted me to design exercises that could find graduates with these skills. Which I thought was ridiculous. At the time I was in the fortunate position of being able to turn the work down. No doubt someone else took up the task. This company is one of the companies that James would highlight as being in thrall to the dark forces of the triadic. And it'll take a lot more than just replacing a couple of people at the top to change that.